You have one month from the shipping confirmation email.
For more information refer to our Legal section.
Need to return or exchange something? Please download and fill the return form
We will process your return on the same day we receive your item/s, once it has been processed we will send you confirmation. Please allow up to 5 working days for your bank to process your refund.
Use your local Post office to return items back to us at your cost but ensuring you opt for the extra compensation to ensure you are adequately covered in the unlikely event of your parcel going missing in transit. W & F Limited cannot be held responsible for any returns parcels lost in the post therefore keep your receipt as proof of postage.
Unit 6 Haslemere Industrial Estate, Lincoln Way EN1 1TE